Learn about business apps from Microsoft Office 365

Microsoft have announced that Microsoft Connections, Microsoft Listings, Microsoft Invoicing, and the Office 365 Business center are now generally available as part of Microsoft 365 Business and Microsoft Office 365 Business Premium. The new apps are rolling out to customers in the U.K. now.

These apps—together with Microsoft Bookings, Outlook Customer Manager, and MileIQ—bring you seven new ways to manage your customer relationships and build your business. Microsoft are also announcing new intelligence features for MileIQ that automatically classify drives as business or personal on your behalf.

Tools to grow your business

Nurture customer relationships, create email marketing campaigns, and help new customers discover you more easily with Microsoft Listings, Microsoft Connections, and Outlook Customer Manager.

Microsoft Listings—Bring in new customers by getting your business listed on Facebook, Google, Bing, and Yelp from one place. Ensure your business information and brand—including name, address, phone number, website, hours, and logo—are consistent across these sites. Also, easily monitor views and reviews of your business in one view.

Microsoft Connections—Send professional-looking marketing emails that showcase your brand and drive sales. Engage current customers with newsletters and announcements that remind them to make a visit. Easily set up incentives like refer-a-friend discounts to reward current customers for referrals so you can bring more business through the door.

Outlook Customer Manager—Grow your relationships with a simple, smart customer management solution. Get quick access to all customer information—emails, meetings, calls, notes, tasks, deals, reminders, and deadlines—right next to your inbox so you spend less time managing data and navigating multiple screens and more time growing customer relationships.

Tools to help run your business

Send invoices and estimates, manage customer appointments, and track your mileage with Microsoft Invoicing, Bookings, and MileIQ.

Microsoft Invoicing—Generate estimates and invoices that look professional. Get paid fast with online payments, track pending and partial payments, find draft estimates and past invoices, set sales tax and discounts, and quickly transform estimates into invoices—all in a few clicks.

Bookings—Easily manage your customers’ appointments. Enable your customers to choose the time slot they want through a simple-to-set-up booking webpage with built-in Facebook integration. Bookings also automatically adds appointments to your staff’s calendars that are updated automatically upon rescheduling or canceling.

MileIQ—Track your miles in a simpler, smarter way with automatic drive detection, mileage logging, and comprehensive reporting. Classify the trip as business or personal in one swipe. Microsoft have also added new intelligence features that save you valuable time by automatically classifying trips as business or personal based on your work hours and drives you frequently take.

Track business activities

The Business center serves as a central access point and dashboard for the apps, bringing together the tools that help you provide excellent service to your current and potential customers—including Microsoft Connections, Microsoft Listings, Microsoft Invoicing, and Bookings. You can track key business metrics like total and outstanding invoices, email subscribers, online impressions, and total bookings to pinpoint what’s working and what’s not, so you can get the most out of your time.

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